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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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picsart-08-13-04-46-11.jpg
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img-20200813-wa0012.jpg


993 REPLIES 993

sub
Star III
Averan

https://zentalk.asus.com/en/discussion/comment/113496#Comment_113496

They won't it's probably it's just an publicity stunt and "gizmochina" is not an reputable source

Service centre guys will say they haven't got any notification regarding this and will at best change your display (talking about OnePlus)


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I know reddit can't be "trusted" either but if people are saying they refunded and rebought the phone and don't have the issue anymore then there must be something to it and atleast the other company gave an official statement whereas all we got a was confirmation from a modder.
I and probably others just want a confirmation that this isnt a hardware issue coz if it is, we will see what further needs to be done coz the device isnt fit in terms of media consumption including games.

ZT-6ce35844
Star II
devvikram18

https://zentalk.asus.com/en/discussion/comment/113004#Comment_113004

Hi what will u do now??? Will u replace it as I am doing it


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Nothing will happen, i replaced it, the tint is minimised but the black crush is more or less the same

jayesh_sugand
Star II
Guys a new update has been released 2008.70
Has anyone found any difference in black crush issue?

as19103
Rising Star I
jayesh.sugand

Guys a new update has been released 2008.70

Has anyone found any difference in black crush issue?


View post
Nope! no change at all, its still the same. Cant believe they pushed the update saying it improves the issue.

However other issues like double tap to wake, brightness fluctuation whike unlocking have been fixed.

MV
Rising Star II
jayesh.sugand

Guys a new update has been released 2008.70

Has anyone found any difference in black crush issue?


View post
Yes, blacks have never been blacker.
img-20200921-wa0005.jpg