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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

sub
Star III
I will wait for the next update and if there isn't any improvement regarding this issue or official statement that this is not a hardware issue i will apply in my country's consumer forum which is handled by the government

Yuvi0409
Star I
I'm facing the same issue even after the fota update... Mods please find a solution

devvikram18
Star I
I am facing heavy black crush issue on all brightness and on all refresh rates .The display is also very grainy and uneven color distribution in each pixels. I applied for a replacement let's see what happens

devvikram18
Star I
Yuvi0409

I'm facing the same issue even after the fota update... Mods please find a solution


View post
Hi what will u do now??? Will u replace it as I am doing it

sub
Star III
screenshot-20200916-021139064.jpg
One plus has even come forward and giving refund and replacement for faulty products since it was a hardware defect
So the question is what will ASUS do ?