problem network sim card 1&2 after update 17.0823.2008.78

[robustagundam]

Please tell us some basic information before asking for help:
Model Name: rog phone 3
Firmware Version:17.0823.2008.78
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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after 1 update 17.0823.2008.78 my phone always lost signal especialy simcard2 not detect the card
and i switch simcard 2 to simcard 1 and simcard that i put in simcard2 tray not geting signal
and there is notification telephony service that sim 2 not allowed
please fix this problem asap I have to work using both network

[hermantan89]

Asus ROG Phone 3 Versi Resmi Terblokir, IMEI Diduga Tak Terdaftar.

[hermantan89]

Don't activate SIM 2 on your phone. You have to be patient for 6 months.

[Anders_ASUS]

We're sorry about the inconvenience. Based on our investigation, this problem is connected with government CEIR Issue. We do not yet know how long it will take before this is resolved with the related parties but we're doing everything we can to speed up the process. Until it has been resolved, you can only use SIM 1.
For further details and assistance, you're most welcome to contact our Indonesia Customer Service
https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=en
This thread will be closed as we've already concluded the cause and solution. Thank you!