Please help my rog 3 blackout while browsing

[aeron_crestfall]

Please tell us some basic information before asking for help:
Model Name: rog 3 12gb ram
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Suddenly blackout while I am browsing. Charging works and physical buttons. It vibrates every time I press any physical buttons

[Danishblunt]

aeron.crestfallen

https://zentalk.asus.com/en/discussion/comment/243137#Comment_243137

Not at all. What happened any ideas? Still the same. No response from the screen yet. Only vibrations when pressing the buttons but charges and when force restart it. The LED rog logo still functions

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So what you're saying is nothing is happening on screen, all you see is LED working, vibration and sound, only thing that doesnt work is screen correct?

[aeron_crestfall]

Danishblunt

https://zentalk.asus.com/en/discussion/comment/243169#Comment_243169

So what you're saying is nothing is happening on screen, all you see is LED working, vibration and sound, only thing that doesnt work is screen correct?

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hllsynotebook

You can trash your asus because no one cares. no one cares after the sale

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hllsynotebook

You can trash your asus because no one cares. no one cares after the sale

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keren_ASUS

Hello @aeron.crestfallen 

Is the screen turning on at all and did this happen after you did any updates?

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Yes that's what happened

[Danishblunt]

aeron.crestfallen

https://zentalk.asus.com/en/discussion/comment/243882#Comment_243882

https://zentalk.asus.com/en/discussion/comment/243206#Comment_243206

https://zentalk.asus.com/en/discussion/comment/243206#Comment_243206

https://zentalk.asus.com/en/discussion/comment/243137#Comment_243137

Yes that's what happened

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Common defect. It's sadly hardware, some OLED panels on some models are prone to getting broken behind the glass. If you take a flashlight and shine on the Rog3 screen, youll likely find some very fine cracks.

[ZenBot]

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