ASUS - ZenTalk

reigoquibral · ‎08-01-2021

Please tell us some basic information before asking for help:
Model Name: rog phone 3
Firmware Version: ww_18.0410.2106.138
Rooted or not: no
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): media storage
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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hello. after updating to android 11, i noticed my rog phone 3 is draining its battery fast and media storage is listed as the top consumer.
media storage is also being detected as battery-draining app and i always choose to close it when prompted.

anybody who is experiencing this or have a solution for it?

ajinkya017 · ‎08-03-2021

This is an extreme and not a guaranteed solution, but are you in a position to factory reset your phone? Lot of issues fix themselves with a reset. It is pain to setup everything again but can give it a try.

waxy78611 · ‎08-03-2021

reigoquibral
Please tell us some basic information before asking for help:
Model Name: rog phone 3
Firmware Version: ww_18.0410.2106.138
Rooted or not: no
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): media storage
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
hello. after updating to android 11, i noticed my rog phone 3 is draining its battery fast and media storage is listed as the top consumer.
media storage is also being detected as battery-draining app and i always choose to close it when prompted.
anybody who is experiencing this or have a solution for it?

media storage draining battery

Go to app settings , downloads clear cache and data. Then go to download manager clear cache and data. Fixed

waxy78611 · ‎08-05-2021

reigoquibral
i tried to clear data but it is grayed out so i cant really do that option. i will still observe it some more before doing factory reset

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Hello, did you manage to fix it ? I am facing same issue on my rog 5