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Headphone problem with AeroActive Cooler 3

愤怒Warman
Star III
Please tell us some basic information before asking for help:
Model Name:Rog 3
Firmware Version:WW-17.0823.2104.147
Rooted or not: No
========================================
My AeroAcrtive Cooler 3 working just fine ( fan , lights , headphone and charging )
yesterday while playing , I heard like a Finger snapping in my ear ech time my fingers touchs the back of the cooler , tried to re-plug the headphones and use another one , and same problem is the same , then the sound start to disapear once i touch the cooler ( meanwhile evey thing else is working like charging or fan or rgp lights )
there is no sign of any damages in phone slot location or the fan itself
10 REPLIES 10

愤怒Warman
Star III
UPDATE
Now , I got a msg
Please only use the rog phone 3's aeroactive cooler
Charging is working but Fan didn't work anymore and Rgp lights as well

ronald1985
Community Legend I
愤怒Warman

UPDATE

Now , I got a msg

Please only use the rog phone 3's aeroactive cooler

Charging is working but Fan didn't work anymore and Rgp lights as well


View post
Probably worth taking the aero cooler fan and the phone to service centre and have it checked out.

愤怒Warman
Star III
ronald1985

https://zentalk.asus.com/en/discussion/comment/186689#Comment_186689

Probably worth taking the aero cooler fan and the phone to service centre and have it checked out.


View post
unfortunately my location far away from nearest one
u think this 100% hardware issue ?

愤怒Warman
Star III
Any idea please to fix this issue