04-19-2022 05:10 PM
04-19-2022 08:54 PM
Gustav_ASUSTry check with the re-seller?Hi Zentalk!
We are seeing reports that some users have been sold Tencent-branded devices intended for the Chinese market, that have been flashed with global ROM by the reseller.
Again, we would like to make it clear that ASUS does not officially sell any Tencent-branded ROG Phone 3 with so called "international ROM" or "global firmware".
We cannot guarantee the functionality of this combination. If you are facing any type of issue with your device - please contact your reseller who sold you the device - as this is is not a combination we are selling.
Please also take careful note that FOTA functionality will be disabled since the ROM and device model does not match. Some resellers note this in the fine print, others do not.
For more information regarding this subject, please refer to this thread:
[PSA] Tencent-branded ROG Phone 3 with "Global/International ROM"