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Fingerprint Scanner randomly disappearing .99

devicentextian
Rising Star II
Please tell us some basic information before asking for help:
Model Name:rog 3
Firmware Version:.99
Rooted or not:no
Frequency of Occurrence:random
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Sometimes when placing a finger in scanner it's just blank or simply just not working. i had to open my phone via password and the finger print will work again as normal..
13 REPLIES 13

xihe
Rising Star II
Does it happen every 72 hours or after placing the phone in your pocket?

devicentextian
Rising Star II
xihe

Does it happen every 72 hours or after placing the phone in your pocket?


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I don't know if it happens every 72hours but i was just holding it when it happens

xihe
Rising Star II
devicentextian

https://zentalk.asus.com/en/discussion/comment/131039#Comment_131039

I don't know if it happens every 72hours but i was just holding it when it happens


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Do you have double tap to wake enabled?

devicentextian
Rising Star II