Showing results for 
Search instead for 
Did you mean: 

Fingerprint Disappeared

Star II
Please tell us some basic information before asking for help:
Model Name: Rog phone 5
Firmware Version:N/A
Rooted or not: Not
Frequency of Occurrence:
AP Yesterday after restrarting the phone the fingerprint setting disappearedP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Community Legend II
Hi Babyu,
Can you confirm if your phone is on the latest software version.
Try SMMI test to check if this is something related to hardware
How to Enter SMMI_TEST (test hardware)
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST
Also, please try a factory reset once.

Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.