Asus ROG Phone 3 keep repeating the same bug every single day ? and it happen after few hours ?

[mhanydanial]

Please tell us some basic information before asking for help:
Model Name:Asus
Firmware Version: Update to the latest firmware
Rooted or not: NOT
Frequency of Occurrence: every day without miss ( more than 5 times a day )
APP Name & APP Version (If your issue relates to the app): ( Summoners War )
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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here's some picture of what happen to me after i run the game for few hours . every time this happen i need to force closed the apps . and reopen again . how do i fix this ? this is super annoying cause its happen more than 5 times a days without miss . i did include the view from my iphone too so that u can see the different between those 2 . i just bought this device few weeks ago ? or perhaps did i get a faulty device ? there's is totally no way that my device is broken since this is really news ? i thinks its a bug from ur side ? please let me know how and what can i do to solve this . tq .

[botboy444]

thats probably just an issue with the app, try re-installing it or doing a game data check in game (if it has it)

iphone and android builds are different, hence why the iphone version might not be showing the issue

if you have another android device, download the game on there to see if the same issue happens

[mhanydanial]

i have another 2 android phone running just fine . i did try to unistall and install it few times before . but the same thing happen though

[Gustav_ASUS]

@mhanydanial Try clearing the storage & cache of the app and reboot your device. Let me know if that solves your issue.
Also, can you specify which exact firmware version you are on?