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Asus Rog 3 camera and fingerprint sensor not working properly after screen replacement

Rpgsan
Star I

Default camera app is not working properly and is struck on wide camera lense with no option to change it to either front or normal back camera. Finger print sensor is unresponsive and won't register fingerprint even though it lights up I have seen other people experiencing the same issues even after spending more than 15000rs the device is not working properly and is becoming like some other brand which is unrepairable 

1 REPLY 1

keren_ASUS
Moderator
Moderator

Hello @Rpgsan 

 

I'm so sorry to hear your camera and fingerprint sensor aren't working as they should. Since you got a screen replacement, it's best to reach out to the service center or to the place where you got the replacement from. 

 

https://www.asus.com/in/support/service-center/india/

 

Sorry for any inconvenience.