07-26-2023 11:55 PM
Hey I have a RoG Zephyrus M16 that shut down and now won’t start, no lights no nothing, I was watching some vid on twitch so really light use, it’s suppose to be in warranty but I am out of the US in Europe (I bought it in Best Buy like 5 months ago) seems like the warranty is just for us, any suggestions for what I can do or what could it be done for it to work again
for what I know and recall it has
windows 11 / i9 12900h / rtx3070 Ti/ 16g ram ddr5 / 1Tb memory
07-27-2023 01:20 AM
@Abland
Please refer to the following FAQ for troubleshooting.
[Notebook/Desktop/AIO] Troubleshooting - Computer Boot Failure or No Display After Boot (Black Scree...
If the issue persists, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
07-29-2023 08:52 AM
So far that did not work, I am on mailing with the local support let’s see what it can be done hopefully they help me revive it