Hi there,
Sorry to hear you have issue with Zenwifi XT8.
Here is the area providing support for laptop.
I would recommend you contact with ASUS Sweden to have more support.
Below is the contact information:
phone number: +46 (0)8 587 69 407
Email:
https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=sv-seThank you and have a nice day