07-29-2025 03:49 AM
I recently got a run around phone, and happened to pick up the 'Asus Zenfone 3 ZE520KL' for $40.00 off Marketplace on Facebook today. I was wondering how to update the phone by any means? nothing comes up, and can't figure it out. Is the current update version for them currently 8.0.0.0 by any chance?
When I bought it this afternoon, the phone was already reset & logged out but setup as a new user already, is maybe that why I can't get an update?
Next thing to try is probably wait til it's at 15% battery and plug it on charge and re-try.. it's saying the last system update check was 01/01/1970??!!! lmao... anyone know how to change that/get it to update, or am I already at the highest android version? (just asking as it's stopping me from downloading 2 apps I need for work).
07-31-2025 06:14 PM
@AwYeaBud
We would like to inform you that we no longer provide previous firmware versions or downgraded software packages on ASUS official website. This is to ensure that the security updates on your phone remain up-to-date with the latest firmware versions. We appreciate your understanding and patience. If you have any question or need assistance, please feel free to visit our service center or call the service hot line, we will do our best to provide help for your questions.
If you have a need for a system upgrade across versions, we recommend visiting a service center where our staff can assist you.
You can find service center locations at the following link:
https://www.asus.com/support/service-center-location
Sorry for any inconvenience it may be caused.