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ZenPad 8!0 8 Model 240 Firmware Android 6.0. Flickering non stop

2yktan
Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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ZenPad 8!0 8
Model 240
Firmware
Android 6.0.

Flickering non stop





5 REPLIES 5

2yktan
Star II
This pad is not rooted,And tthe flickering starts when thec pad is turn on.

2yktan
Star II
last check for update 8/20/20
build no MMB29M.WW_P024-V5.7.2-20160929
ANDROID VER 6.0.1
SOFTWARE BUILD WW_V5.7.2-20160929

Christine_ASUS
Community Legend II
Hi 2yktan
Thank you for your asking. Has the device ever been fallen or broken before? Also, please try "the Factory Reset" 
Settings>System>Reset options>Erase all data(factory reset)
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

2yktan
Star II
the tab have not been damaged or broken.

and i have tried "factory reset" several times. the result have been the same. is this a hardware or software? because it suddenly just decided to jump then i tried to update the software then reset it without any success. pls advise.