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Unlock Device Tool Unknown Network error

Avijeet
Star I
screenshot-20200819-120805.jpg

Model Name: Asus Zenfone 2 Laser "ASUS_Z00LD"
Firmware Version: WW_21.40.1220.2196_20180308
Rooted or not: Not Rooted
Frequency of Occurrence: Always
APP Name & APP Version: Unlock Device Tool
Android Version: 6.0.1
Dear Asus Team,
I'm an Asus Zenfone 2 user facing some problems with unlock device tool. It says an unknown network error which I provide here with an image. For kind information, I have unlocked bootloader once through this app. In recent days, I rebooted my phone and this time the unlock device tool showing me the message of unknown network error. Please regarding this, try to solve my problem as early as possible.
Thanks.

6 REPLIES 6

vtrguimaraes
Star II
I have the EXACTLY same problem with same specifications.
Please, help us, Asus Team!

jhenyj
Star I
Good evening, I have the same problem with a Zenfone 3. I think the tool has a problem and I need it to mount a more secure system. My phone has not been updated since 2018 and this is dangerous. I would really appreciate if you could solve the issue of the tool. It's a very good phone and deserves another chance.

Christine_ASUS
Community Legend II
Hi jhenyj
The latest unlock tool of ZE552KL is now available on our official website! Please check the link below
https://www.asus.com/Phone/ZenFone-3-ZE552KL/HelpDesk_Download/

Hi Christine, I have ZE520KL device, and now it have same issue, can update unlock tool for ZE520KL. Thank you.