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Warranty

Guresz
Star I

‎02-03-2023 02:04 PM

Hello guys, I've taken my Asus Tuf A15 to a service center, and they reapplied thermal paste, and when they were assembling the laptop back together, they didn't take into consideration the length of the screws, and they made a denture in the front panel, under the keyboard, it is pretty visible, around 1mm tall, from using the longer screws, is the warranty void now?

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2 REPLIES 2

Jiaszzz_ASUS
Moderator
Moderator

‎02-03-2023 06:10 PM

Hello, @Guresz and thank you for reaching out.

Are you sending it to an official ASUS repair center? Please provide the serial number, repair number, and required information via PM.

Thank you.

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ZenBot
Community Manager
Community Manager

‎08-21-2023 05:51 AM

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.
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