TUF FX505GT crashes on sleep mode

[souradeepde378]

System: Laptop
Battery or AC: Battery
Model: ASUS TUF FX505GT
Frequency of occurrence: Often
Reset OS: No
Screenshot or video:
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Detailed description: My laptop crashes in sleep mode when on battery. Couldn't wake from sleep mode, have to hard restart or sometimes laptop hard restarts automatically when trying to wake from sleep mode either by pressing keys / opening lid.
BIOS - 311
Windows 10 Home
MyAsus Battery mode - 80%

[GEEK_ASUS]

Hi there,
It looks like the BIOS is the most updated version.
Could you also update Windows Update?
[Notebook] Troubleshooting - How to fix the problems of System pop-up error messages or Stopped resp...
Thank you.

[souradeepde378]

yes windows is updated to latest
BIOS is 311 , latest, as in support site

[GEEK_ASUS]

Hi there,
Thanks for your reply.
You may also use MyASUS to diagnose to see if it can detect any issue.
Thank you.