QuantumWake
- System: Windows 10
- Battery or AC: Both
- Model: ROG GL703GS
- Frequency of occurrence: 100%
- Reset OS: /
- Screenshot or video:
========================
Detailed description：
Hello ! I have been trying to install Armoury Crate for a while now without success.
I apologize already as I've seen this exact question has already been asked, but it was closed without any public response given... but I was redirected here by ASUS Support to state my issue.
Armoury Crate is missing most key features :
- No HOME menu (i) shows up at all
- No device menu is available either : the icon shows up for half a second on startup, but goes away on its own afterwards
- No game visual menu shows up either
I wanted to install Armoury Crate for the fans control feature, but the installation isn't proper despite my many attempts at doing it right.
The remaining menus are lacking most features: the Aura Sync menu is unable to find my keyboard's LEDs -which do function as they light up on start-up, shutdown, and in sleep mode, but not through Armory Crate-. Sometimes it crashes trying to look for it.
The scenario profile menu shows a total of 4 options, two of which are non-fonctional Aura options, the rest being the speakers volume and the cache clearing feature. The "add apps" option shows up in German as well : "optionen anzeigen", but that probably just is a slight oversight that was left in the French translation. I had fans profile (silent, turbo,...) available at some point but now it's gone as well.
I've also noticed that, on the taskbar, when hovering Armoury Crate, that there are play/stop/advance buttons below the window preview, exactly like for the Photos or Music apps, meaning Windows somehow is thinking Armoury Crate is a video/music player..?
I can't get a clean installation, even after trying everything I could think of : downloaded and ran the uninstallation tool to clean it all up, rebooted the laptop afterwards, installed the Full Installation Package with the options I wanted, updated the software to the latest version, updated ASUS services,...
On one attempt, I actually managed to get the HOME menu to show up, but it was still lacking nearly all features, notably fan control.
I have found records of other people with the same problem, dating back years, none of which with an associated fix unfortunately.
What can I do to get Armoury Crate and the fans control feature to work?
[On another, unrelated, note: the text editor of this forum have issues with paragraphs and character deletions, which were super annoying to deal with.]
Armoury Crate missing most key features, like the HOME tab (i)
Please refer to the following FAQ.
** Model Supported: Support ROG series and TUF series of gaming laptop and desktop, please refer to
for more details.
