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Touch Pad Problem.

Immortalsoul
Star I
System: Win 11
Battery or AC: Both
Model: GA40II
Frequency of occurrence: All the time
Reset OS: Yes
Screenshot or video: Dont have that
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Detailed description:
So I have notice that if I unplug my adapter and mouse and try to use my touchpad it becomes laggy and unresponsive sometimes. My touch pad works fine I plug my adapter or mouse even if my charging brick is not turned on. So you can say I just connect the charging brick even if it is not connected to the power source the touch pad works fine same case with mouse but if I unplug both of them then it shows the problem I mentioned above.
2 REPLIES 2

GEEK_ASUS
Rising Star II
Hi there,
May I know your model is GA401 or GA40I?
Please update BIOS and Windows Update to the latest version.
For the touchpad issue, please refer to below link for the troubleshooting steps.
[Notebook] Troubleshooting - How to fix the Touchpad abnormal problems | Official Support | ASUS Glo...
Thank you.

ASUS_Bot
Rising Star II
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