Sound issues

[kolesnikvaler]

System: Windows10 20H2
Battery or AC: both
Model: GA503
Frequency of occurrence: all the time
Reset OS: 2 times
Screenshot or video: n/a
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Detailed description：Hello. I bought a laptop and after a week of use the sound became more muffled. Updated drivers to the latest version, deleted, updated again, rolled back - nothing. Did a Win10 recovery - nothing. Also checked the system for errors via cmd (sfc / scannow). What do you advise?

[Blake_ASUS]

Hi there,
Can I have a video record for the issue?
And does the issue happen when using specific program or app? or under specific scenario?
Thank you.

[kolesnikvaler]

The issue always happens when i turn something on and it is playing. In first week of use the sound was good with actual audio drivers and had no reason that it could be broken.

[Blake_ASUS]

Hi there,
Can I have a video record for the issue?
Thank you.

[kolesnikvaler]

Link to Cloud:
https://cloud.mail.ru/public/qFPn/AsHdLKu4N