Sound issues

[kolesnikvaler]

System: Windows10 20H2
Battery or AC: both
Model: GA503
Frequency of occurrence: all the time
Reset OS: 2 times
Screenshot or video: n/a
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Detailed description：Hello. I bought a laptop and after a week of use the sound became more muffled. Updated drivers to the latest version, deleted, updated again, rolled back - nothing. Did a Win10 recovery - nothing. Also checked the system for errors via cmd (sfc / scannow). What do you advise?

[Blake_ASUS]

Hi there,
Sorry, I didn't notice this new change.
How about plug in headset? Does it also sound different?
Thank you.

[kolesnikvaler]

Headset is working good, sound without changes

[Blake_ASUS]

Hi there,
Then... the hardware of the speaker is related. But it is hard to judge what became different.
If you have concern about this, please kindly send the device to our service center for further investigation.
Sorry for the inconvenience caused.
Thank you.

[kolesnikvaler]

Thank you for support