Serial Number Incorrect (Product registration failed)

[sahanlahiru98]

System: ROG Strix SCAR 15
Model: G533QM
I have seen quite alot of posts regarding product registration errors. I have the same problem. When filling out the form on the ASUS product registration page, I entered my serial number and the rest of the spaces such as 'Product Type' and 'Product Name' were automatically filled out on the website, which means that the product was recognised. But upon final submission, the error message pops up at the top displaying 'serial number incorrect'.
Any help regarding this situation would be greatly appreciated!

[steversonalisa]

Blake_ASUS

Dear all,

Please kindly try again.

We have been working on the system technical issue.

If the registration still fail, please let me know.

Thank you.

View post

Yup everything is good now I was able to register is on MyASUS app

[AntonI]

Getting Serial number incorrect! message

[Blake_ASUS]

AntonI

Getting Serial number incorrect! message

View post

Hi there,
I think you didn't find the correct SN.
Please refer to below link

How to find product Serial Number
Thank you.