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Product registration failed : product already registered

vibi135
Star I

I bought a asus vivobook pro 15 oled refurbished from asus refurbished store 
but now I can't register the device to my account
and the warranty is also not accurate it says my warranty is expired
order number: 2000039290
date of buying :2023-09-22 

 

 

3 REPLIES 3

Falcon_ASUS
Moderator
Moderator

@vibi135 
I'm sorry, I don't quite understand what you mean by "ASUS refurbished store".
Refurbished units are typically sold by third-party sellers, and it's possible that the product you purchased is a used device rather than a refurbished one. As a result, the product may have already been registered, and the warranty period may have expired.

If you still need our assistance with product registration and are willing to accept the current warranty period, please let me know by sending a message. I will provide further instructions on how to proceed. Thank you.

Deals - Outlet|ASUS India
i got it from here
serial number....
[Picture Deleted Due to Personal Information Leaking]

@vibi135 
The personnel have confirmed everything. 
Please log in to your account again and register the product. 
Thank you.