Serial Number Incorrect (Product registration failed)
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06-26-2021 12:28 PM
System: ROG Strix SCAR 15
Model: G533QM
I have seen quite alot of posts regarding product registration errors. I have the same problem. When filling out the form on the ASUS product registration page, I entered my serial number and the rest of the spaces such as 'Product Type' and 'Product Name' were automatically filled out on the website, which means that the product was recognised. But upon final submission, the error message pops up at the top displaying 'serial number incorrect'.
Any help regarding this situation would be greatly appreciated!
Model: G533QM
I have seen quite alot of posts regarding product registration errors. I have the same problem. When filling out the form on the ASUS product registration page, I entered my serial number and the rest of the spaces such as 'Product Type' and 'Product Name' were automatically filled out on the website, which means that the product was recognised. But upon final submission, the error message pops up at the top displaying 'serial number incorrect'.
Any help regarding this situation would be greatly appreciated!
7 REPLIES 7
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07-01-2021 03:15 PM
Blake_ASUSYup everything is good now I was able to register is on MyASUS appDear all,
Please kindly try again.
We have been working on the system technical issue.
If the registration still fail, please let me know.
Thank you.
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07-26-2021 12:04 PM
Getting Serial number incorrect! message
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07-26-2021 07:06 PM
AntonIHi there,Getting Serial number incorrect! message
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I think you didn't find the correct SN.
Please refer to below link
How to find product Serial Number
Thank you.
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