Random Stuttering on Asus Fx516pm

[flivolsi76]

System: Windows 10
Battery or AC: AC
Model: FX516PM
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：
Re-installed win10 again,
I use an external monitor (60Hz) i have a annoying randomly stuttering video and audio get distorted.
Bios 322

With latency mon i have ACPI.sys, storeport.sys, nvidia and vdf01000.sys DPC latency issue
This tuf it's the worst laptop i ever had in my life....
someone can help me, do you suggest to send to assistence or is unuseful?

[Blake_ASUS]

Hi there,
You can enter the Nvidia Control Panel, by right click on your desktop or by entering the app directly.
Thank you.

[flivolsi76]

I am seeing that with multimonitor i am still seeing notebook monitor one is under Intel graphic card
how to make it handle by Nvidia?
The issue of stuttering is still happening and right after it sometimes the monitor break up see attachment
what do you think? is a hardware issue?

[flivolsi76]

In case can you help me to know how to send in Asus reparation service

[flivolsi76]

I have a last question is there a way to turn off fTMP without compromise my laptop? just to make sure it is not the cause as an user showed here
Or is there a way to add TPM module to my laptop (seems it could fix the stuttering issue)
if yes can you explain me how

thanks

[flivolsi76]

Pythius

It's about AMD fTPM. TPM 2.0 firmware in the cpu cause this. After the launch of Win 11, many more users suffer from this. Solution is disabling TPM from bios.

The unresolved stuttering issue from TUF A15 laptops also caused by this. There are many discussions about it.

If ASUS can't do anything about it, at least put TPM setting in bios if it's not there. (In TUF A15 this setting is hidden and TPM is on by default.)

How to reproduce?

1. Get a Windows 10 or Windows 11 pc (desktop or laptop) with an AMD Ryzen processor.
2. Enable TPM 2.0 from bios if it's not already.
3. Use it. 🙂

I want to put some links (youtube videos of stuttering, discussions about the problem etc.) but i'm level 1 member. Please take this problem seriously. It's real.

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Hi because Blake_ASUS doesn't answer anymore, do you know how to fix this fTPM issue on my intel i7 of Asus Tuf 15 2021 fx516pm so far?
thanks!