Product Registration Failed: Product is already registered

[Qiqo]

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description：

[apillialane]

Blake_ASUS

Dear all,

For such issue, of course I will help to check one by one.

But please kindly help to verify below items first because your registration issue is most likely related to them.

And your registration only affects warranty, which is based on your invoice, so no need to worry too much or hurry.

1. made a typo mistake on email when registration
2. product registered by your family
3. if you have a proper invoice, the product might have been sold to someone else before you, please contact the seller if you have concern about this

Thank you.

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Hi, i experience the similar case, i bought it second hand, could you lend me a hand for this, please?

[Falcon_ASUS]

apillialane

https://zentalk.asus.com/en/discussion/comment/194505#Comment_194505

Hi, i experience the similar case, i bought it second hand, could you lend me a hand for this, please?

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@apillialane
I have sent you a message, please check.
Thank you.

[martynreed4]

My product won’t register says registration failed

[Falcon_ASUS]

martynreed4

My product won’t register says registration failed

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@martynreed4
I have sent you a message, please check.
Thank you.

[ROG_Strix]

Hi,
The same problem that product is already registered is here.
Can you please help me?
Thanks