Product Registration Failed: Product is already registered

[Qiqo]

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description：

[GEEK_ASUS]

Hi @AyDee ,
Please check your PM.
Thank you.

[LadyShibari]

Hello, I'm having the same issue. I might have registered years ago under different email, don't remember.
I need to register it under my current email.

[graysonlo54]

Hi, i have the same issue. product already registered.

[GEEK_ASUS]

Hi @LadyShibari , @graysonlo54 ,
Please check your PM.
Thank you.

[osky2001]

Hello, the same issue. I can't recall doing a registration, also no email I usually use has this device registered