Product Registration Failed: Product is already registered

[Qiqo]

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description：

[Frans1]

hi.

hi i got a asus tuf gaming a1.5

says product already regesterd.

i got it brans new so no other owners

N9NRCX023886363

THANKS

[Falcon_ASUS]

@Frans1 
I have sent you a message, please check.
Thank you.

[Blake_ASUS]

Hi @jitwarkofficial @Emmax77 @shayn @dzonika23 @azez214
Please check your PM.
Thank you.

[Pich]

I have the same issue, how can I get help?

[Blezn]

Brought rog phone 5 from a customer. Its registerd by him. He tried to remove that registration.. but he cant. Is their any option to remove or unregister a product from my asus???