Product Registration Failed: Product is already registered

[Qiqo]

Got this system as a gift, can you please me register it? im having an error when i register it through myAsus app
System: G513QY
Battery or AC: Both
Model: G513QY
Frequency of occurrence: always
Reset OS: already
Screenshot or video:
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Detailed description：

[Senpai_xD]

Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/193143#Comment_193143

Hi there,

Please check your PM.

Thank you.

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Hey I'm having the same issue . Can u help me with it too.

[AdhamElshabasy]

Hi, unfortunately, I have the same issue, when I try to register my new laptop to my account, it says that the product is already registered. The Laptop was a gift from my uncle so he bought it and threw away the Box with the invoice and when I realized what he did it was too late. Please tell me if there is a way to register my laptop to my account.
my email is: Adhamnasser@live.com

[Falcon_ASUS]

Senpai xD

https://zentalk.asus.com/en/discussion/comment/193156#Comment_193156

Hey I'm having the same issue . Can u help me with it too.

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@Senpai xD
I have sent you a message, please check.
Thank you.

[Falcon_ASUS]

AdhamElshabasy

Hi, unfortunately, I have the same issue, when I try to register my new laptop to my account, it says that the product is already registered. The Laptop was a gift from my uncle so he bought it and threw away the Box with the invoice and when I realized what he did it was too late. Please tell me if there is a way to register my laptop to my account.

my email is: Adhamnasser@live.com

View post

@AdhamElshabasy
Unfortunately, due to data protection reasons, we need to confirm the invoice of the laptop purchase before we can provide further assistance. Sorry for any inconvenience it may be caused. 

[d_sutrisno]

I have the same issue. Can you help me?