Problem with the fan

[samuconlo]

System: Windows 10
Battery or AC: default
Model: Tuf gaming fx505dt
Frequency of occurrence: Always when I perfom the hardware diagnostic
Reset OS: Not in my plans!
Screenshot or video:
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Detailed description：I have a problem on my new asus tuf fx505dt. It's just the second day since I bought it, I ran a hardware diagnostic and it tells me there is a problem with the fan, what can I do to fix this?

[samuconlo]

Help me please!!

[Blake_ASUS]

Hello samuconlo,
May I have the version of your BIOS, ASUS System Control Interface driver and My ASUS App?
Thank you.

[samuconlo]

Blake_ASUS

Hello samuconlo,

May I have the version of your BIOS, ASUS System Control Interface driver and My ASUS App?

Thank you.

View post

Hello,
I've already done all the updates, reinstall and update MyAsus, repeat the test and the application keeps throwing the error with the fan. Help me please

[Blake_ASUS]

Hello samuconlo,
May I have the "version" of your BIOS, ASUS System Control Interface driver and My ASUS App?
Thank you.