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MyAsus Fan issue

ibrahemaq
Star I

‎10-29-2021 11:24 AM - last edited on ‎01-16-2024 01:23 AM by Community Manager

System:
Battery or AC:
Model: Rog Zephyrus M15
Frequency of occurrence:
Reset OS: Win 11
Screenshot or video:
========================
Detailed description：Hello Myasus app sho me i had fan issue but i dont think my fan had anyproblem how i can check
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8 REPLIES 8

Blake_ASUS
Community Legend II

‎11-01-2021 07:28 PM

Hi there,
Which one did you run, One click diagnosis or Customized diagnosis ?
Does this issue happen when you are using Win10?
And I would like to have your ASUS System Control Interface driver and MyASUS APP version.
Thank you very much.
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Yeosol
Star I

‎11-06-2021 08:26 AM

System: Win 10
Battery or AC: AC
Model: VIVOBOOK PRO K3500PC-KJ153
Frequency of occurrence:
Reset OS:
Screenshot or video:
One click diagnosis or Customized diagnosis: Both
ASUS System Control Interface driver: V3.0.13.10
MyASUS APP version: 3.0.29.0
Bios: 205
I suffer from the same problem.😓
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Blake_ASUS
Community Legend II

‎11-07-2021 05:33 PM

Yeosol
  1. System: Win 10
  2. Battery or AC: AC
  3. Model: VIVOBOOK PRO K3500PC-KJ153
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:
  7. One click diagnosis or Customized diagnosis: Both
  8. ASUS System Control Interface driver: V3.0.13.10
  9. MyASUS APP version: 3.0.29.0
  10. Bios: 205

I suffer from the same problem.😓


View post
Hello Yeosol,
I just want to double check, you have Win10, right? not Win11?
And the issue happen after certain update? like my asus or asus system control interface?
Thank you.
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Yeosol
Star I

‎11-08-2021 01:06 AM

ibrahemaq
  1. System:
  2. Battery or AC:
  3. Model: Rog Zephyrus M15
  4. Frequency of occurrence:
  5. Reset OS: Win 11
  6. Screenshot or video:

========================

Detailed description：Hello Myasus app sho me i had fan issue but i dont think my fan had anyproblem how i can check


MyAsus Fan issue
Hello blake,
Thank you for your prompt response.
Your questions,
And the issue happen after certain update? like my asus or asus system control interface?
Do you have Win10, right? not Win11? Of course Win10
And the issue happen after certain update? like my asus or asus system control interface? No update, Cuz It's first test that I did as soon as I bought it.



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