MyAsus Fan issue

ibrahemaqibrahemaq Level 1
edited November 2 in Others
  1. System:
  2. Battery or AC:
  3. Model: Rog Zephyrus M15
  4. Frequency of occurrence:
  5. Reset OS: Win 11
  6. Screenshot or video:

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Detailed description:Hello Myasus app sho me i had fan issue but i dont think my fan had anyproblem how i can check

Comments

  • Hi there,

    Which one did you run, One click diagnosis or Customized diagnosis ?

    Does this issue happen when you are using Win10?

    And I would like to have your ASUS System Control Interface driver and MyASUS APP version.

    Thank you very much.

  • YeosolYeosol Level 1
    1. System: Win 10
    2. Battery or AC: AC
    3. Model: VIVOBOOK PRO K3500PC-KJ153
    4. Frequency of occurrence:
    5. Reset OS:
    6. Screenshot or video:
    7. One click diagnosis or Customized diagnosis: Both
    8. ASUS System Control Interface driver: V3.0.13.10
    9. MyASUS APP version: 3.0.29.0
    10. Bios: 205

    I suffer from the same problem.😓

  • Hello Yeosol,

    I just want to double check, you have Win10, right? not Win11?

    And the issue happen after certain update? like my asus or asus system control interface?

    Thank you.

  • YeosolYeosol Level 1

    Hello blake,

    Thank you for your prompt response.

    Your questions,

    And the issue happen after certain update? like my asus or asus system control interface?

    1. Do you have Win10, right? not Win11? Of course Win10
    2. And the issue happen after certain update? like my asus or asus system control interface? No update, Cuz It's first test that I did as soon as I bought it.


  • Hello Yeosol,

    Thank you for the information.

    I have reported them all.

  • edited November 25

    Dear all,

    The fan diagnosis issue is known and will be solved in V3.0.32.0.

    Thank you.

  • Thank you for your prompt REPLY!

    I think this issue occures after windows upgrading from windows 10 to windows 11, May I am not righ.


    Best regardsThanks

  • Dear all,

    My ASUS 3.0.32.0 has been released to solve the fan diagnosis issue.

    Please kindly help to update.

    Thank you.

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