My Zenfone 3 ZE520KL Z017DB restart when not charging

[egy_anwari]

Myphone basic information :
Model Name: ZE520KL
Firmware Version:WW_15.0410.1807.75_0
Rooted or not: NOT
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
Description: always restarts or shutdown when it's not charging and always bootloop when not charging
factory reset has been done and firmware restore but it doesn't solve the problem

[Falcon_ASUS]

egy.anwari

Myphone basic information :

1. Model Name: ZE520KL
2. Firmware Version:WW_15.0410.1807.75_0
3. Rooted or not: NOT
4. Frequency of Occurrence:
5. APP Name & APP Version (If your issue relates to the app):
6. Description: always restarts or shutdown when it's not charging and always bootloop when not charging

factory reset has been done and firmware restore but it doesn't solve the problem

My Zenfone 3 ZE520KL Z017DB restart when not charging

@egy.anwari
If you have tried to restore the system and the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ Sorry for any inconvenience it may be caused. 

[egy_anwari]

thankyou for the response. my problem has been solved by changing the battery