09-06-2024 05:55 PM
The apps that came with my ProArt p16 didn't work/install properly so I uninstalled them, I'm really curious about both Musetree and Storycube but now I can't see them available in Creative Land section of the ProArt hub.
I was able to find Storycube on Asus website (but it doesn't work yet...) but no sign of Musetree, does anyone know how to move forward from here?
09-06-2024 11:03 PM
Same problem here. I wrote to support about it telling them that i had to do a factory reset on the laptop an now musetree is not available. They posted a question whether i did a clean install and closed the request.
I still do not know what to do about it.
09-08-2024 05:43 PM
@fanzola
May I know the complete model of the laptop you are using?
How to find Model Name
To avoid any misunderstanding, may I confirm that you are inquiring about where to download Musetree and how to install it?
a month ago
Hi @Falcon_ASUS , thanks for writing!
This is H7606WI-PB99T
And yes, I'm primarily inquiring about how to get Musetree back, It seemed to get locked updating and never worked, so my instinct was to uninstall and reinstall but I can't find it anywere.
Aside from that, Storycube is unresponsive, it just shows a black window with the logo and never does anything else, I did find the installer for it though but that's all it does. It is topic for another thread I presume.
Thanks again for writing!
a month ago
@fanzola
I have forwarded the issue you reported to the technical team for confirmation.
If there are any updates or progress, I will promptly notify you.
Regarding Storycube, may I ask if removing and reinstalling it improves the situation?
How to Update and Uninstall StoryCube