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MediaTek WIFI 6 MT7921 Wireless LAN Card

System: ASUS ROG STRIX Windows 11
Battery or AC: Battery
Model: ROG STRIX G513IM
Frequency of occurrence: 15-30mins
========================
From time to time being on the internet or gaming, I face either of the 4 issues.
Either all SSIDs disappear from the available networks.
The driver completely disappears from "Device Manager" and the task bar pop up.
The driver disappears from the taskbar but is still in the "Device Manager" .
The network disconnects and connects to the extender, with no internet connection.
This is annoying as none of my other devices face this issue, and this laptop is band new.
I know this is a driver issue because if I try disabling the driver from device manager and re-enable it, the Wi-Fi runs alright for the time being.
I am not the only one that has this issue, and have seen forums talk about this on previous driver releases.
I have tried many options, however I can only see that rolling back the driver to a previous version would be a good option, but I can't as they aren't listed on the manufacturers site.

My current installed version MediaTek WIFI 6 MT7921 Wireless LAN Card drivers is:
3.0.1.1264

What can I do?

14 REPLIES 14

Falcon_ASUS
Moderator
Moderator
Cann

https://zentalk.asus.com/en/discussion/66421/mediatek-wifi-6-mt7921-wireless-lan-card

probleme fixed or not please tell me i have rhe same probleme


View post
hughesjack02

The same problem, and tried all manner of fixing it. Nothing. If anything it's getting worse.


View post
@Cann , @hughesjack02
Have you tried reinstalling the wireless card driver?
If the driver is reinstalled and the situation persists, I would suggest you bring back your laptop to our service center.
The following is the contact information: 
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information: 
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused. 

hughesjack02
Star II
Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/242609#Comment_242609

https://zentalk.asus.com/en/discussion/comment/242657#Comment_242657

@Cann , @hughesjack02

Have you tried reinstalling the wireless card driver?

If the driver is reinstalled and the situation persists, I would suggest you bring back your laptop to our service center.

The following is the contact information: 

http://www.asus.com/support/Service-Center-All-Countries/

Also you can contact the local service center for help. The following is the contact information: 

http://www.asus.com/support/CallUs#

Sorry for any inconvenience it may be caused. 


View post
Of course I have. It's literally just an error with the driver that could be fixed on ASUS's end. I've rolled back to the previous driver that gives the Blue Screen Error which ironically works longer than the new updated driver that disconnects your wifi after 15-30 minutes. I'm not going to spend any more money on a computer that's only a year old, I'll just wait for an update, but it would be nice if it came sometime soon. I mean, it's clear there's no fix for this from what I can see on these forums and other sites.
Like I've yet to see a post where it's collectively "Yes, this is now fixed."

Abhradip
Star I
hughesjack02

https://zentalk.asus.com/en/discussion/comment/242800#Comment_242800

Of course I have. It's literally just an error with the driver that could be fixed on ASUS's end. I've rolled back to the previous driver that gives the Blue Screen Error which ironically works longer than the new updated driver that disconnects your wifi after 15-30 minutes. I'm not going to spend any more money on a computer that's only a year old, I'll just wait for an update, but it would be nice if it came sometime soon. I mean, it's clear there's no fix for this from what I can see on these forums and other sites.

Like I've yet to see a post where it's collectively "Yes, this is now fixed."


View post
same problem here , please tell me if your problem is fixed or not, My wifi icon is disappeared completely and it says in device manager (in hidden devices option)
"Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer."
I've tried all the solutions like reinstalling the driver and network reset etc. , then the wifi icon comes back sometimes then it just completely disappears.

capritamihai
Star I
I have the same problem here, I tried everything.
• System model: ASUS TUF Gaming F15 FX506HEB
•All drivers installed are from ASUS website.
• Using MyAsus app to find the problems does nothing, it just tells me that after restarting my PC everything should be fixed.
• Using windows troubleshoot does nothing.

hughesjack02
Star II
As of yesterday, Windows has come out with an update (Win11) for the MediaTek Driver. Its an old version but I've been running it all day without any issues. Meaning someone got their finger out and solved the problem. The update should be in Optional Updates, if you don't have it, my current driver is 3.0.1.1253.
It came out around this time last year, I hope this helps you and the other unfortunates who have had to suffer through the last two months. 🙏