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MB16AC external display not recognized by MacBook Air after Ventura upgrade

debmurch
Star I

I've used the MB16AC external display with two different MacBooks with no problem until I recently upgraded to OS Ventura 13.3. I keep getting the message "Display Port NO SIGNAL". I uninstalled the current driver, installed the most recent driver from the website, made sure that screen recording is allowed and that external devices can automatically connect. I've tried installing earlier versions of the drivers... nothing's worked. Short of reverting to an earlier OS, can anyone offer any other suggestions or steer me to a generic driver? Thanks!

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@debmurch 
Here we mainly discuss the issues/questions related to ASUS laptop & Phone.

For your ZenScreen questions, I suggest you contact our local call center to have further assistance.

Please refer to below and find the link of local call center.

https://www.asus.com/support/CallUs# 
Sorry for any inconvenience it may be caused.

ZenBot
Community Manager
Community Manager
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