04-07-2020 11:59 AM - last edited on 01-16-2024 01:19 AM by ZenBot
04-07-2020 08:04 PM
04-08-2020 08:13 PM
madhav.boddapu@gmail.comHi madhav.boddapu@gmail.com ,Please tell us some basic information before asking for help:
- Model Name: Zenfone Max Pro M1
- Firmware Version: WW-17.2017.1911.407
- Rooted or not: No
- Frequency of Occurrence: always
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I am trying to upgrade firmware to the latest version WW-16.2017.2002.061
1)Copied the firmware zip file to internal storage in the root directory and rebooted the phone. No update file has been detected
2) Copy the firmware zip file to external SD card and boot into recovery and selected the firmware zip file.
It says wrong version of firmware
Has anyone tried upgrading to WW-16.2017.2002.061?
Version WW-16.2017.2002.061 upgrade failed
04-18-2020 02:13 AM
eadaraabhi1998currently on Firmware Version: WW-17.2017.1911.407in which version r u
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04-18-2020 02:14 AM
Y_ASUSthanks for looking into this issuehttps://zentalk.asus.com/en/discussion/25384/version-ww-16-2017-2002-061-upgrade-failed
Sorry for the inconvenience caused.
This issue is currently under investigation.
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