Version WW-16.2017.2002.061 upgrade failed

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone Max Pro M1
  2. Firmware Version: WW-17.2017.1911.407
  3. Rooted or not: No
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I am trying to upgrade firmware to the latest version WW-16.2017.2002.061

1)Copied the firmware zip file to internal storage in the root directory and rebooted the phone. No update file has been detected

2) Copy the firmware zip file to external SD card and boot into recovery and selected the firmware zip file.

It says wrong version of firmware

Has anyone tried upgrading to WW-16.2017.2002.061?


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