06-29-2023 09:55 AM
06-29-2023 06:46 PM - edited 06-29-2023 06:48 PM
@Ava-MN
May I know the exact model of the laptop you are using?
How to find Model Name
Since we cannot understand the condition in which you normally use the laptop, based on the provided images, it is more likely that it was caused by an unknown foreign substance splashing onto it. If you have concerns, we recommend taking the laptop to a repair center for further investigation.
The following is the contact information: https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information: https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
08-21-2023 12:28 AM