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Laptop display blacks out after the display refreash rate turns to 144HZ

Karma_994
Star I
 
Hello, I purchased Asus TUF DASH F15 Intel core i7 in 2020. It has been working just fine, but recently the display completely blacks out and only operates well when the refresh rate is set to 60HZ. if the refresh rate is set any higher than 60hz the screen blacks out again. I am pretty sure there are no issues with the hardware as I haven't dropped it or scratched it anywhere. Kindly let me know the solution.
 
 
 
 
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2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@Karma_994 
May I know the full model name of the laptop you are using?
Have the laptop’s BIOS version, system version, and graphics card driver been updated to the latest? 
How to find Model Name 
[Notebook/Desktop/AIO] How to use Windows Update in OS system and how to update BIOS through Windows... 

ZenBot
Community Manager
Community Manager
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