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Heavy Latency Spikes while gaming in ASUS TUF A15( FA 506IU)

sahnishaurya
Star I
Hi
I recently purchased ASUS TUF A15 (FA 506IU) and I have been facing this issue where I get massive latency spikes in games that I play. I normally play Call of Duty, Battlefield and RS6 and my ping suddenly shoots up from 70 ms to around 400-500 and even 900 sometimes and then drops back to 70. This happens after every few seconds and I'm finding it very frustrating.
I have checked my internet connection and there is no problem with it. Updated my Windows and graphic drivers as well but the issue still persists. I'm attaching a clip of me playing warzone where the latency spikes (top left corner) are visible. You will also see me moving back and forth because of this.
If anyone's got a solution for this problem please let me know ASAP.
9 REPLIES 9

sahnishaurya
Star I
LoweRus

Hi, you are not the only one with this problem, I also have it, Joshua and many others. Asus doesn't know the reason and we still don't have a solution to this problem.

https://zentalk.asus.com/en/discussion/41553/fx506iu-stuttering-randomly#latest


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Oh yes I saw Joshua's post. I thought it was some heat issue. Did yours get fixed after upgrading to BIOS 313.?

LoweRus
Rising Star I
sahnishaurya

https://zentalk.asus.com/en/discussion/comment/143641#Comment_143641

Oh yes I saw Joshua's post. I thought it was some heat issue. Did yours get fixed after upgrading to BIOS 313.?


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No, it not fix this issue

sahnishaurya
Star I
LoweRus

https://zentalk.asus.com/en/discussion/comment/144040#Comment_144040

No, it not fix this issue


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That's a shame. What is Asus even doing if they can't find a solution to this issue? I mean at this point I don't even know if this problem is even addressed to them or not. Earlier I was not sure that why everyone was hating on this laptop but now I know why.

LoweRus
Rising Star I
Asus know about the problem, but so far they just ignore it) For half a year now I have been trying to reach a solution, my laptop has already been replaced by the motherboard, but the problem remains. Obviously, the problem is in the software, but Asus just don't want to solve it. They don't turn to me for anything, I voluntarily give information and everyone, they say to me "Thank you, I finally sent an appeal to the developers", and everyone, they simply forget about me and our problem. This is how Asus works.

LoweRus
Rising Star I
Either it's just a laptop that was designed with a huge mistake, and in good faith, Asus should recall such incorrigible models, give the opportunity to return to customers, but greed does not allow them to do this. Clients will suffer))))