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ZenBot
System: TUF A15
Battery or AC: Both
Model: FX506IU, Bios 316
Frequency of occurrence: Regular
Reset OS: NO
Screenshot or video:
========================
Detailed description:
I've got this problem from the first time I try to use my laptop to play games. I've emailed Asus and did all the things they suggest, like undervolting the CPU to maximize the GPU performance, choosing my NVIDIA GTX 1660Ti for Preferred Graphic Processor, turning off V-Sync, cleaning temporary files, optimizing disk and updating windows, and even disabling many apps in the startup menu, but the problem still occurs until now. I will share the video of one of the games that crashed and also the screenshot of my system. Generally, the games will freeze, and I should force close the game from the Task Manager, but sometimes the game crashes also force my computer to restart by itself. I've tried all of the options in the armoury crate, but it still didn't solve my problem. My device is hot, but I think it is still in the range of the common temperature. The crash happens only when I played games, from the light game such as Unravel Two and Valorant to the heavy games such as Control, but it never happened when I use my laptop for other activities such as rendering a 1080p video with an hour-long. It happened for both when I was still using Windows 10 and now when I use Windows 11. I should also state that I have very up-to-date windows and graphic driver. Please Help Me. @Blake_ASUS
Battery or AC: Both
Model: FX506IU, Bios 316
Frequency of occurrence: Regular
Reset OS: NO
Screenshot or video:
========================
Detailed description:
I've got this problem from the first time I try to use my laptop to play games. I've emailed Asus and did all the things they suggest, like undervolting the CPU to maximize the GPU performance, choosing my NVIDIA GTX 1660Ti for Preferred Graphic Processor, turning off V-Sync, cleaning temporary files, optimizing disk and updating windows, and even disabling many apps in the startup menu, but the problem still occurs until now. I will share the video of one of the games that crashed and also the screenshot of my system. Generally, the games will freeze, and I should force close the game from the Task Manager, but sometimes the game crashes also force my computer to restart by itself. I've tried all of the options in the armoury crate, but it still didn't solve my problem. My device is hot, but I think it is still in the range of the common temperature. The crash happens only when I played games, from the light game such as Unravel Two and Valorant to the heavy games such as Control, but it never happened when I use my laptop for other activities such as rendering a 1080p video with an hour-long. It happened for both when I was still using Windows 10 and now when I use Windows 11. I should also state that I have very up-to-date windows and graphic driver. Please Help Me. @Blake_ASUS
