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GA401QM Wifi Issues

the96legacy
Star I
System: Windows 10
Battery or AC: Battery
Model: GA401QM G14
Frequency of occurrence: Every day
Reset OS: No
Screenshot or video: None
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Detailed description:I got this laptop 3 months ago, the new 2021 version and the internet connection continually drops every time I take the laptop to a different residence. This isn’t a faulty internet or router issue as i have repeatedly reset the router. I have also uninstalled the drivers and reset the computer to let it install the new drivers. I have tried to find updates on the driver in hopes that maybe an update had come out but nothing. All other devices connect to the internet flawlessly but it seems that the laptop is always having trouble. It keeps giving me either “connecting” or “can’t connect to this network” I have also updated the BIOS Settings and rolled it back recently to see if that would resolve the issue but still nothing. Is anyone else having this problem or is it just me?
1 REPLY 1

Blake_ASUS
Community Legend II
Hi there,
Is the bluetooth turned on?
Thank you.