09-25-202104:12 AM - last edited on 01-16-202401:29 AM by ZenBot
System: ROG G703GXR Laptop Battery or AC: both Model: G703GXR Frequency of occurrence: every time Reset OS: Windows 10 Pro - 2H1 Screenshot or video: ======================== Detailed description：After trying to update the PC (through Windows Update) to Windows 11 insider preview 10.0.22000.160 the laptop freezes at the logo after the reboot. After a hartd power down it reverts back to Windows 10 -2H1. This issue is brought to the attention of Asus as well as Microsoft. Hope to find a solution overhere.
Detailed description：After trying to update the PC (through Windows Update) to Windows 11 insider preview 10.0.22000.160 the laptop freezes at the logo after the reboot. After a hartd power down it reverts back to Windows 10 -2H1. This issue is brought to the attention of Asus as well as Microsoft. Hope to find a solution overhere.
Thanks for your post. i saw your post in Microsoft forum, I am the person recommended you to post here. Please wait for replies from @Falcon_ASUS and @Blake_ASUS .
These screen depict the situation before the restart into Windows 11. Which did not occur. In addition: I have 3 NVME 500GB SSD's (Samsung 970 Pro and 2x Intel 760p) in RAID 0 as my boot drive and a seperate Samsung 850 Pro 2TB for storage.
The problem also applies to Windows 10 21H2 due out very shortly. The problem has also been posted in Discord on the Microsoft Insider channel, and the ASUS ROG channel. There are at least 4 others with the G703GXR facing the same problem, which is why I am certain it is a platform issue, and not a bad mobo or component on an individual unit.
Dear both, Thank you for your feedback. I have recorded and reported. However, both official version of Win11 and 21H2 have not been released, so please contact Microsoft for insider and beta version issue. Thank you again.
