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fTPM stuttering issue for AMD Laptops caused by BIOS, please patch!

Star II

I have nailed down the painstaking stutter issue to the BIOS/TPM issue that is present in my G513QM, running the AMD 5900HX and NVIDIA 3060. This can be proven by forcefully deleting the file tpm.sys in C:\Windows\System32\drivers and rebooting the system.

Doing so disables the TPM feature in Windows, but also removes ANY chance of stuttering that could've happened if the TPM was still enabled. This also means that on Windows 11, Valorant will not launch due to the game needing TPM 2.0.

The reason as to why I'm saying this is because this isn't a fix, but a workaround, and I demand a fix from ASUS themselves to update the BIOS for not just the G513QM, but also the other models with AMD chips. AMD says that there's supposed to be a BIOS update that would fix the fTPM stuttering issues, but none has arrived for the laptop models. To put this into perspective; we literally CANNOT fix this issue ourselves without deleting the tpm.sys file, which disables the TPM functionality, which means it will break the ability to play Valorant (and possibly many more) due to its strict anticheat measures.

I beg of you, please fix this!



Since we cannot confirm the actual condition of your laptop, we would suggest you bring back your laptop to our service center for further confirmation.

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Sorry for any inconvenience it may be caused.

I may do that, but I am heavily convinced that this is a BIOS-related issue, so I want ASUS to look into this, especially since AMD themselves had admitted that there is an error with their fTPM in their Ryzen processors: 

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