FN+Arrow Keys no longer change aura brightness of the keyboard_ Brand New Asus TUF A15 FA506QM
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05-02-2021 09:20 AM
Battery or AC: Both
Model: Asus TUF A15 FA506QM (R7 5800H + RTX 3060 + 16gb 3200mhz)
Frequency of occurrence: Always happening, since a few days ago
Reset OS: Not yet
Screenshot or video: -
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Detailed description:Every Hotkey works perfectly, including the FN+RIGHT/LEFT hotkey to change the aura mode, but the FN+UP/DOWN stopped working a few days, I haven't done anything in particular to cause this problem, the pc is brand new, i got it 10 days ago, it is pretty much stock.
Help please.
Also, when I run diagnostics on MyAsus app, it doesn't let me see the result for some reason.
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12-13-2021 06:28 PM
bebopmotHi there,Hi there! @Blake_ASUS@Falcon_ASUS I have the same problem as everyone, every single fn key work, except from the fn arrow up/down to change the aura brightness of the keyboard. 2021 ASUS TUF Gaming A15 FA506QM
My bios 307 SN also changed to :12345678901234567
Oh and a new one too, when I put my laptop to sleep, either by closing the lid or through start menu, the LED indicator just stays on instead of "pulsing" on and off like it used to, the hard drive LED indicator keeps blinking as well.
Is it possible to get a fix for those issues?
Thanks!
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Please check your PM.
Thank you.
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12-15-2021 09:05 AM
I have the same problem as everyone, every single fn key work, except from the fn arrow up/down to change the aura brightness of the keyboard. ASUS ROG Strix Scar ll GL704GW. Bios version: 308
Thanks for helping!
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12-15-2021 05:10 PM
WhoisAlecseyHi Alecsey,Hello @Blake_ASUS!
I have the same problem as everyone, every single fn key work, except from the fn arrow up/down to change the aura brightness of the keyboard. ASUS ROG Strix Scar ll GL704GW. Bios version: 308
Thanks for helping!
View post
Please open a new thread as you are not having FA506Q series.
And please kindly describe more when did the issue occur, after any specific update?
Thank you.
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12-27-2021 10:29 AM
model FA506QR
Bios 408 02/06/2021
SN SSN12345678901234567
Are there any updates to fix?
Thanks in advance
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12-27-2021 05:58 PM
