Can't register product or write to support in My Asus app, G14
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08-04-2021 08:57 AM
System: Windows 10 64 bit
Battery or AC:
Model: G401II
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description:Wrong serial number error (but it correct, checked box, winmic bios and laptop label) in MyAsus app, app says it need to has 20 letters, but my SN has numbers too. So I can't chat with support or register laptop
Battery or AC:
Model: G401II
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description:Wrong serial number error (but it correct, checked box, winmic bios and laptop label) in MyAsus app, app says it need to has 20 letters, but my SN has numbers too. So I can't chat with support or register laptop
6 REPLIES 6
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08-04-2021 07:03 PM
Hi there,
Can you try to register from the website?
How to register my ASUS product | Official Support | ASUS GlobalThank you.
Can you try to register from the website?
How to register my ASUS product | Official Support | ASUS GlobalThank you.
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08-05-2021 04:07 AM
Blake_ASUSOk, thank you, this question is solved, can you please answer on this question ?https://zentalk.asus.com/en/discussion/51466/disable-or-off-audio-mode-in-anime-matrix-g14Hi there,
Can you try to register from the website?
https://www.asus.com/support/FAQ/1003379/
Thank you.
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08-05-2021 04:14 AM
Blake_ASUSI registered notebook, but now I can't see contacts of support. Need to choose, but page is emptyHi there,
Can you try to register from the website?
https://www.asus.com/support/FAQ/1003379/
Thank you.
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08-05-2021 07:02 PM
Hi there,
Is below website what you need?
ROG Zephyrus G14 GA401 | ROG Zephyrus G14 | Gaming Laptops|ROG - Republic of Gamers|ROG GlobalThank you.
Is below website what you need?
ROG Zephyrus G14 GA401 | ROG Zephyrus G14 | Gaming Laptops|ROG - Republic of Gamers|ROG GlobalThank you.
