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Bios upgrade

Akahlase
Star I

I recently bought a ASUS  laptop and I was installing a software so the guy who was helping out with installation said it needed a Bios upgrade so after he upgraded it the Screen became Blank ( BLACK) it's been 3 days and now, you can hear the Fan when you turn it on but the screen doesn't want to on

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@Akahlase 
This should be caused by an error during the BIOS update.
Since the laptop is currently unable to turn on, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location 
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 
Sorry for any inconvenience it may be caused.

ZenBot
Community Manager
Community Manager
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