Battery health charging integrated on the MyAsus app is not working
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10-07-2020 11:27 PM
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10-29-2020 06:20 PM
Alex11Hello Alex11,https://zentalk.asus.com/en/discussion/comment/127248#Comment_127248
Hi
Model is UX433FA. I have ASUS system control interface driver version 1.0.31.0. I tried following the instruction to update to v2, but the V2 installation wizard said I did not have the right version? I also downloaded latest version of MyASUS as per the instructions and rebooted. So I am still on V1. What needs checking with BIOS? Note - the Battery health charging feature was working a few weeks ago.
Thank you
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Your model is supporting V1 driver only.
Please kindly check if your BIOS is up to date,
and the latest V1 driver is Version V1.0.33.0.
So please update it and reinstall MyASUS as well.
ASUS ZenBook 14 UX433FA Driver & Tools | Laptops | ASUS USA
Thank you.
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11-01-2020 10:54 AM
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11-01-2020 05:57 PM
ecasey93Hello ecasey93,I have the same problem with UX533FD. There is only v1 System Control Interface available for this laptop, I updated to the V1.0.33.0 version and rebooted. I then uninstalled and reinstalled MyAsus but this hasn't made any difference.
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May you double check if you BIOS is update as well?
was there any update or modification before the issue occurred?
Thank you.
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11-02-2020 03:07 AM
I'm experiencing the same issue with MyASUS app. It had been working perfectly fine until recently. No matter what settings I set, the battery always charges to its full capacity.
My model: VivoBook S15 S530FN
Windows specs: Windows 10 Home, 1909, 18363.1139
MyASUS version: 2.2.49.0
I've tried updating the MyASUS app, rebooted, no effect.
I don't know how long the settings have been ignored, but it might be those three weeks as referred in previous posts. I think I received a Windows update on Oct 1st and 16th. I can look up update identifiers (KB...) if you'd like me to.
I'll be watching this thread and I'll try to be as helpful to solve the issue as possible.
Thank you for your work.
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11-03-2020 05:51 PM
kamilpatrickivanHello kamilpatrickivan,Dear ASUS,
I'm experiencing the same issue with MyASUS app. It had been working perfectly fine until recently. No matter what settings I set, the battery always charges to its full capacity.
My model: VivoBook S15 S530FN
Windows specs: Windows 10 Home, 1909, 18363.1139
MyASUS version: 2.2.49.0
I've tried updating the MyASUS app, rebooted, no effect.
I don't know how long the settings have been ignored, but it might be those three weeks as referred in previous posts. I think I received a Windows update on Oct 1st and 16th. I can look up update identifiers (KB...) if you'd like me to.
I'll be watching this thread and I'll try to be as helpful to solve the issue as possible.
Thank you for your work.
View post
May you double check if your BIOS is 308 and ASUS System Control Interface V1(Driver) is V1.0.33.0?
Thank you.
